Shipping Policy
Welcome to Gmax Vape Australia. We are committed to providing fast, secure, and reliable shipping across Australia.
Processing Time
All orders are processed within 1–3 business days after payment confirmation. Orders placed on weekends or public holidays will be processed on the next business day.
Shipping Time
Estimated delivery times within Australia:
Standard Shipping: 3–7 business days
Express Shipping: 1–3 business days
Delivery times may vary depending on your location and courier service availability.
Shipping Fees
Shipping costs are calculated at checkout based on your order size and delivery location. Occasionally, we may offer free shipping promotions on selected products or orders.
Order Tracking
Once your order has been shipped, you will receive a tracking number via email to monitor your delivery status.
Delivery Delays
While we aim to deliver all orders on time, delays may occur due to weather conditions, courier issues, or high shipping volumes. We appreciate your patience and understanding.
Incorrect Address
Please ensure your shipping address is accurate before placing your order. We are not responsible for orders shipped to incorrect addresses provided by customers.
Damaged or Lost Packages
If your package arrives damaged or is lost during transit, please contact our support team within 48 hours of delivery notification for assistance.
Contact Us
If you have any questions regarding shipping, please contact us through Sale@gmaxvapeaustralia.com